Can I get travel insurance with a pre-existing medical condition?
Yes. During the quote process, you can declare your pre-existing medical condition through our online medical screening system, or you can speak to one of our team by calling 091 545 904.
Once you complete medical screening, we can assess whether we can cover the condition. You may need to pay an extra premium to cover your condition, or we may inform you that you can purchase travel insurance but are not covered for that specific medical condition.
What medical conditions do I need to declare?
You should declare any pre-existing illness, injury, symptom, medical condition or disability that may affect you or your travelling companions. This can include conditions that have required treatment, consultations, investigations or prescribed medication.
If you are unsure whether you need to declare something, it is best to complete the medical screening process or speak to our team before you buy your policy.
How does your online medical screening work?
The InsureandGo online medical screening system will ask you a series of questions about the medical condition you disclose. This helps us understand your circumstances and assess what cover is available before you buy your policy.
The screening process can be completed during your online quote. If you would prefer to go through the questions with a person, you can call us on 091 545 904.
What happens if my condition cannot be covered?
If cover is not available for the pre-existing condition you have screened for, you may still be able to buy travel insurance but claims relating to that excluded condition would not be covered.
Always read your InsureandGo policy wording and insurance certificate carefully before you travel, so you understand what is covered, what is excluded and whether any special terms apply.
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Contact information
Emergency contact overseas
In the event of an emergency overseas, call +353 91 545908
Non-emergency claims
For non-emergency claims, please call +353 91 545907
Other enquiries
For other enquiries, please see our “Contact Us” page.



